Want another reason to hate Time Warner and go to WOW? « Columbus Underground Messageboard

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Want another reason to hate Time Warner and go to WOW?

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Started 3 years ago by Ashland
Latest reply from JonMyers

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Ashland
In Ice Cube voice: WESTSIIIIIIIIDE
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I own some Twc shares through a fund I am in, I am writing investor relations, I advise anyone else that may have money somehow tied to twc (check what stocks your 401k funds are invested in), this is ridiculous. This was tried in Europe years ago, and it failed. They should be charging people that watch "too much tv" it all is part of the same bandwidth. they do not want to upgrade their systems, and this will stifle expansion of the internet, and new media. How are we supposed to get streaming HD over the internet now?
http://www.reuters.com/article/marketsNews/idINN0341768920080603?rpc=44

Posted 3 years ago #
drewtoothpaste
upper arlington
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What's the bandwidth like for WOW?
We get the mega-roadrunner, whatever that's called, and it's kinda too expensive for the bandwidth we get (the upstream sucks, and the routers/nameservers are always screwed up or laggy also.)

Posted 3 years ago #
drewtoothpaste
upper arlington
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we use openDNS with roadrunner, btw, makes it faster to load webpages...

Posted 3 years ago #
drew

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I'll give you another reason to hate 'em... A few of the TW cables that enter our condo complex caught fire - as in, were literally in flames - and the fire dept told us (after extinguishing the flames) to get TW out here asap. After 45 minutes on the phone with them, they did me the favor of expediting a visit by bumping it up to... Thursday!
I requested that they agree that they've been notified of what the fire dept considered to be a potential fire hazard, and they happily agreed and said, "see you on the 12th."

Posted 3 years ago #
josephp

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drewtoothpaste wrote What's the bandwidth like for WOW?
We get the mega-roadrunner, whatever that's called, and it's kinda too expensive for the bandwidth we get (the upstream sucks, and the routers/nameservers are always screwed up or laggy also.)
Mega-Roadrunner? I never heard of it ... If you mean RoadRunner Turbo?

Posted 3 years ago #
drewtoothpaste
upper arlington
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i don't know man it's whatever option costs me like a hundred fifty bucks a month and doesn't include HBO

Posted 3 years ago #
dnm
Merion Village
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I will NEVER have TW again.... their customer service is a joke, and outages are rampant. I went to WOW....6Mb internet, digital cable ( 100 channels) and unlimited phone....99$ a month...for at least 2 years.

Posted 3 years ago #
honavery
Arizona
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I've actually been pretty happy with TW. Esp. their internet, it is fast, and I can't remember the last time it went down. The new guide sucks though, and I'd like some more HD channels.

Posted 3 years ago #
drewtoothpaste
upper arlington
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I might have to check it out, I'll definitely switch if they cap/meter bandwidth but my cable modem's been screwed up for a few days (it'll drop the connection for a few hours at a time) and it's taken 4 days for someone at TWC to come out and fix it.
TWC is better than SBC (in my limited experience anyway) though it all seems to be completely random. No problems with TWC at our old house, yet it all went to shit when we moved here... and no problems with SBC when I lived in north campus, but after I moved to the old house, the connection went down for a week and I got an earful when I called in about it.

Posted 3 years ago #
Walker
The KLD / Downtown
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drewtoothpaste wrote We get the mega-roadrunner, whatever that's called, and it's kinda too expensive for the bandwidth we get (the upstream sucks, and the routers/nameservers are always screwed up or laggy also.)
I've been using "Roadrunner Lite" for the longest time, which is supposed to only be 384k down and 128k up, but runs much much faster, as if they don't cap it at those limits. Cheaper too.
Recently though I got a cold call from TW asking if I want to try out their super turbo mega speed for free for a month (an extra $10 a month if I keep it) and I figured why not. I've noticed zero speed increase and my bandwidth benchmarks haven't shown any improvement.
I'm calling them this week to switch back. :x

Posted 3 years ago #
lisathewaitress
SoHud
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Drew wrote I'll give you another reason to hate 'em... A few of the TW cables that enter our condo complex caught fire - as in, were literally in flames - and the fire dept told us (after extinguishing the flames) to get TW out here asap. After 45 minutes on the phone with them, they did me the favor of expediting a visit by bumping it up to... Thursday!
I requested that they agree that they've been notified of what the fire dept considered to be a potential fire hazard, and they happily agreed and said, "see you on the 12th."
That very same thing happened in my old house! We didn't have an actual fire, but everything in the house was electrified and when a guy came out to look at it and fix it, he discovered that every cable in the house was melted and on the verge of catching fire. He couldn't believe our house hadn't burned down, and he said the same thing - get this stuff out of here this instant.

Posted 3 years ago #
Rockmastermike
CORNspiracy HQ
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WoW is nice on price, but what really impressed me when i signed up for their services was that the install guy replaced all of the splitters and cables in my house with better quality coax (good thick expensive stuff) than TW used and the signal levels as measured by the db meter on my equipment went up. TW was -14db and wow is up to -9db. TW digital service was almost unusable some days because of that. WoW works great.
then a week later, a week after my cut-off date with time warner, a TW guy, without my asking, came out and unplugged my WoW service and BROKE the interface box on the side of the house. real f***in nice. It's not waterproof anymore so when it rains I get some signal loss. I need to go in there with some waterproofing goo and put it on the coax connectors.

Posted 3 years ago #
Matthew
Hilltop
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Jeez Walker, you of all people to be tricked... I'm shocked. :P
On a serious note. We are turning our cable off after the finale of top chef. Besides that single addiction, we cannot find a single reason to continue to pay these prices for something we only devote an hour to each week. TWC is expensive, but I think all cable companies probably are. With everything available online today, we just can't continue to justify these prices.
Ninety dollars a month, for a single cable box and internet. I'd rather put that money in savings, earn meager interest, and read a book.

Posted 3 years ago #
josephp

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Walker wrote
drewtoothpaste wrote We get the mega-roadrunner, whatever that's called, and it's kinda too expensive for the bandwidth we get (the upstream sucks, and the routers/nameservers are always screwed up or laggy also.)
I've been using "Roadrunner Lite" for the longest time, which is supposed to only be 384k down and 128k up, but runs much much faster, as if they don't cap it at those limits. Cheaper too.
Recently though I got a cold call from TW asking if I want to try out their super turbo mega speed for free for a month (an extra $10 a month if I keep it) and I figured why not. I've noticed zero speed increase and my bandwidth benchmarks haven't shown any improvement.
I'm calling them this week to switch back. :x
I am on RoadRunner too and I am getting average 18Meg speed with almost 2 meg upload and never had problem with it.
You need to reset your modem to update the speed.

Posted 3 years ago #
drew

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lisathewaitress wrote That very same thing happened in my old house! We didn't have an actual fire, but everything in the house was electrified and when a guy came out to look at it and fix it, he discovered that every cable in the house was melted and on the verge of catching fire. He couldn't believe our house hadn't burned down, and he said the same thing - get this stuff out of here this instant.
Scary stuff, huh?!
I talked with an AEP repairman today... according to him TW often grounds their cables to the same ground that the electric is connected to. He clearly did not approve of this.
As I understood it the problem is that if there's an electric malfunction, the current may end up flowing through the TW cable (which isn't built to handle it). When that occurs the TW coax cables essentially become a heating element.

Posted 3 years ago #
Manatee
The eternal present
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I've said it before, but I don't mind fighting redundancy with redundancy: Time Warner blankets my existence with at least 3 ads a day, for at least the last 5 years. If the ad's not in my mailbox it's on the TV, if it's not on the TV it's on the radio, and on and on. Like I try to wipe my ass and a Time Warner ad rolls off the toilet paper. It's like being stalked by a corporation. It's as unnerving as when you accidentally see a picture of Carrot Top.

Posted 3 years ago #
Ndcent
OTE
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Isn't the menu for WOW cable really cheap looking and hard to read?

Posted 3 years ago #
Wallis
Northside
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We've got DirecTV and are basically happy with it. Sometimes, I wish we didn't have it at all, but I am, admittedly, addicted to baseball. So, I've got the Reds, Tribe, Pirates (don't know why, but I get FSN Pittsburgh, even though I don't pay for it), Baseball Tonight, ESPN Sunday Night Baseball, and some other channels. This ALMOST slakes my thirst for baseball, and my wife would kill me if I tried to get MLB Extra Innings ($200+).

Posted 3 years ago #
Walker
The KLD / Downtown
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UNIXIELHOST wrote You need to reset your modem to update the speed.
Did it several times. No dice. :(

Posted 3 years ago #
th0m
Beechwold
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Learned today that TWC is ditching their Usenet servers (that is, news-server.columbus.rr.com port 119)...
Of course... they're not going to charge you LESS for LESS service, naturally... if I were you all, I'd call in today and ask for $5 off a month for the year 'cause that's how much replacing it will be. (614) 481-5000... service ends June 23rd.
... and when they came for port 80 there was no one left to message me...

Posted 3 years ago #