I just wanted to give a shout out to Spinelli's for being awesome and giving great customer service. I won a gift card here a while back. I used it once then filed it in the heap of mess that is my wallet and forgot it until recently. It has no expiration so I checked the balance and went to use it for some din din about a month ago. No dice. Card wouldn't work. Staff thought it was some kinda problem in their system. I didn't want to cause a fuss and they were crowded, so I just paid. No biggie at all.
So I went back Monday night. Again the card wouldn't work...had a nearly 14 dollar balance, but wouldn't go. Staff thought it was because they switched the kind of gift card, but nobody knew how to make it work.
So I hopped online yesterday and found a contact for the owner Joe and just asked if it would be possible to get my balance switched to one of their new cards and how I'd go about doing that. Joe emailed me back immediately saying that he'd like to mail me a new gift card and for 20 bucks just for my "trouble" which wasn't really much trouble at all! :)
I just wanted to remind everyone how much these guys rock. That's all. :)