New Touch-Screen Information Kiosks at Port Columbus Connect Passengers with Directions, New Destinations
November 20, 2012
Just in time for the busy holiday season, Port Columbus International Airport is deploying a fleet of new touch-screen information kiosks designed to enhance in-airport way finding and help connect passengers with destinations and experiences throughout Ohio.
Through a partnership with kiosk builder Meridian, digital design consultant Hansen Creative and computer hardware specialist Hewlett-Packard, ten interactive kiosks are being installed in both pre- and post-security locations throughout Port Columbus’s three concourses, on the ticketing level and on baggage claim.
Each kiosk provides easy access to an all-airport directory of food and retail options complete with hours of operation and walking directions. With a couple taps of the screen, directions can be printed or pushed to a mobile device through a QR code. The flexible touch-screen capability allows travelers to quickly navigate to other kiosk features such as weather forecasts, a photo-taking tool with the option to add a fun border and email to friends, and connect to points and events of interest through community partners ExerienceColumbus and DiscoverOhio.
“The Port Columbus team is pleased to offer customers a tool that is truly tailored to their individual needs,” said Mark Mulchaey, Customer Service Manager with the Columbus Regional Airport Authority, operator of Port Columbus. “With the enhanced technology for way finding, we aim to make maneuvering the airport a bit easier just as many are preparing for the hectic holiday season.”