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Started 3 years ago by Tenzo
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Tenzo
Chicago Lakeshore
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My oil needs changing and I don't feel like finding a mechanic to do the work.
I mean it's an oil change, how hard can it be?
So I pick the closest chain called Jiffy Lube.

The waiting room has two sports illustrated from about a year ago, so I just stand and watch them work on my car. Watch them change the oil. Watch the mechanic (?) whack the air filter house with his fist as he tries to force it back on. Watch as someone fiddles with the tire valves.

I get the car home and sure enough, the air filter is clamped down wrong, I undo the clamps, seat it correctly and clamp it back down, no problem. I sigh and go in the house, promising not to go back there again.

So three days later (today), I'm at the grocery store and upon approaching my SUV I notice my tires look a little flat. I pull the pressure gage from under the driver's seat and check the pressure. It reads 32. 12 psi under what it should be. So I check the other tires. 32! Now I had new tires put on just 6 weeks ago, December 13th, I remember.

Then it dawns on me. The Jiffy Boob pinhead let the pressure OUT of all four tires down to 32. Despite it being printed on the side of the tire that it is supposed to be inflated to 44.

I am so pisssed!

I'll be taking it to a better place this weekend for an oil change and filters. There is no way I can trust that they did anything right.

Posted 3 years ago #
Tenzo
Chicago Lakeshore
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and Jiffy Boob corporate tells me that the stores are indipendantly owned and that it is up to the store manager.

The store manager refuses a refund

Posted 3 years ago #
lifeontwowheels
Highland West
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When I had my car, I always had good luck at National Tire and Battery or Valvoline Instant Oil. Lucky that they both were on Gender near my parents. If I needed a quick change, VIOC. If I was actual planning things out I'd call NTB.

Posted 3 years ago #
Walker
The KLD / Downtown
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I've had similar bad experiences at Jiffy Lube. They sometimes try to convince you that several of your lights are blown and need replaced when they've just disconnected them themselves.

Anyway, for just an oil change, I'd recommend Grismer at Fourth & Main downtown. Not too far from GV.

http://www.grismertire.com/columbus_fourth.htm

We've had nothing but good experiences with them.

Posted 3 years ago #
misskitty
Columbus
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lifeontwowheels wrote >>
When I had my car, I always had good luck at National Tire and Battery or Valvoline Instant Oil. Lucky that they both were on Gender near my parents. If I needed a quick change, VIOC. If I was actual planning things out I'd call NTB.

That's where I take my car to get the oil changed and my brother works there he tells me they don't pull some of the bullshit others do. It really grinds my dam gears when other places try to pull that ( it's too dangerous I cant let you drive it away bullshit) Another thing is when the weather fluctuates my tire pressure will go up and down.

Posted 3 years ago #
Beebe
Clintonville/Beechwold
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Valentino's at the corner of 5th and Glenn in Grandview is great too. It's independently owned and very personable. When I had two flat tires, they met me at my car, filled up my tires so I could drive it to their shop, patched the tires all in less than an hour and for a reasonable rate.

Dublin Road Auto Care near Grandview is another great place. I've taken my car to them since Terry was at Shell on Lane and Northstar (who moved his buisness to Dublin rd. auto care) since I was 16 and have always had GREAT service.

Posted 3 years ago #
catnfiddle
Giant Corncob District
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The last time I took my car to Jiffy Lube at 5th near Olentangy, they cross-threaded one of my tires so badly that Rockmastermike BROKE OFF THE BOLT trying to help me change it. Thankfully, Tuffy is within walking distance, and they repaired the bolt and the tire with a reasonable cost.

Jiffy Lube will get nothing from me except for a bad review.

Posted 3 years ago #
Rockmastermike
CORNspiracy HQ
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It would be difficult to prove in court, but I am pretty damned sure that Jiffy Lube on 5th ave cross threaded two of the lugnuts on her car when Catnfiddle had them rotate her tires.

It ended up costing over $100 to fix it somewhere else PLUS the headache of not being able to change the tire when it needed to be changed.

Don't go there.

Posted 3 years ago #
Coremodels
Really close to Explorer's Club.
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Mike broke your car.

Posted 3 years ago #
Rockmastermike
CORNspiracy HQ
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well, it was clearly cross-threaded, and I was getting irritated, so I gave it one more good crank to see if I could just force the damned thing off... The bolt sheared off cleanly. :(

Posted 3 years ago #
honavery
Arizona
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Never had a problem with the one on Livingston.

Posted 3 years ago #
Matthew
Hilltop
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An investigative report on Jiffy Boob from 2006- pretty interesting stuff.

Get the Flash Video

Posted 3 years ago #
misskitty
Columbus
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That video is fucked up thats what I am talking about I don't trust half those people. I have a friend that works at a place like this and he says they use lots of diffrent tacks on women to get more money as well .

Posted 3 years ago #
Roland
Clintonville
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I generally recommend having all maintenance performed by the respective automaker, unless you are willing to do it yourself.

Automakers have a vested interest to keep their products, and therefore their brand, respectable. You may pay a little extra, but you are more likely to have good service performed by career technicians.

The people at Jiffy Lube aren't going to know shit about your car. Unless you don't care either, don't go there.

Posted 3 years ago #
joev
Merion Village
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Even for an oil change? I could see going back to the dealer for major stuff, but and oil change is pretty rudimentary, and the people that work there should know what they're doing. I've had good experiences at that particular Jiffy Lube. (Certainly won't complain about the magazine selection! - bring your own!)

Posted 3 years ago #
HeySquare
German Village
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I ususally take my Volkswagon to the Grismer at 4th and Main for oil changes. I feel like they have been reasonable and respectful... they've let me know when things need to be replaced, such as wiper blades, but haven't given me the hard sell when I assure them that I can change those myself.

I also have nothing but nice things to say for the guys at the Sears Auto out on West Broad. They SAVED me money by fixing a tire rather than replacing it.

Posted 3 years ago #
Roland
Clintonville
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joev wrote >>
Even for an oil change? I could see going back to the dealer for major stuff, but and oil change is pretty rudimentary, and the people that work there should know what they're doing. I've had good experiences at that particular Jiffy Lube. (Certainly won't complain about the magazine selection! - bring your own!)

Hell yeah. I wouldn't even trust them to put the correct oil in! Do they tell you come back every 3000 miles? LOL.

Posted 3 years ago #
Hael

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i recommend the valvoline oil change shop in clintonville, next to the car wash, just north of giant eagle. they are always fast, friendly and you dont even get out of your car. good to go.

Posted 3 years ago #
lifeliberty
Here
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another car thread http://www.columbusunderground.com/forums/topic/car-repair-recommendations

if you go to jiffy lube you have to recheck their work. it's still easier than changing the oil yourself in this cold weather. I just took my car there saturday, no problems.

your tire pressure recommended for your car is on printed on a tag inside your driver's door. what's on your tire might be the max. 44 psi seems high. I run 40 psi on my 31s for the truck, but for the passenger car 30 psi is recommended, I run 32 though.

Posted 3 years ago #
joev
Merion Village
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Roland wrote >>

joev wrote >>
Even for an oil change? I could see going back to the dealer for major stuff, but and oil change is pretty rudimentary, and the people that work there should know what they're doing. I've had good experiences at that particular Jiffy Lube. (Certainly won't complain about the magazine selection! - bring your own!)

Hell yeah. I wouldn't even trust them to put the correct oil in! Do they tell you come back every 3000 miles? LOL.

No, my car tells me when I need an oil change (more like 6,000-7,000 miles.) They always show me the oil before putting it in, and show me the new and old air filter before replacing. I'm just saying I've had a good experience there - your experience may vary.

Posted 3 years ago #