Has your debit card number been stolen recently? « Columbus Underground Messageboard

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Has your debit card number been stolen recently?

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Started 2 years ago by e-roc
Latest reply from misskitty
poll: Has your debit card number been stolen recently?
Yes : (54 votes)

59 %

No : (38 votes)

41 %

92 votes

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e-roc

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Have AT LEAST 8-9 friends [including myself] who have fallen victim in the last few weeks. Most of us live and hang out in the Short North/Downtown area, but all use different banks. A friend who works at a bank has a theory: we have an entrepreneurial bartender or server in our midst. He explained that it's common for one to take phone pics of the front and back of a card as they are cashing you out, then send the pics out for 10-15 bucks a pop to someone who then sells them for much more money in other states.

I'm starting to take this personally, as most of the places I frequent are places I trust and/or friends are waiting on me. I hope I'm wrong, and maybe I don't wanna know the answer, but yeah, stealing money from your friends and loyal customers is uncool.

Any of you guys have the same issue recently?

Posted 2 years ago #
Hael

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My Discover card number was stolen and used recently. Discover caught it within 24 hours, called me to confirm Meijer (and some other stores) transactions in Michigan. I was not held responsible.

One theory on how this happened is that a merchant's computer has been compromised.

Posted 2 years ago #
manticore33
Delaware, OH
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I recently had my debit card numbers stolen and was hit up for over $400 in charges out in CA. Some of the purchases were pay at the pump (requiring a physical card, and I still have mine!). So, maybe? I've been in out of the Short North the past couple of weeks (not bars, however). Likewise, I really do not use my debit card online (only to pay a couple of utility bills).

Posted 2 years ago #
e-roc

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I usually only go to the same 10-15 places in that area... I'm gonna be super bummed if it's ANY of them.

Posted 2 years ago #
spookygoddess78
Northland-ish
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I also had my number lifted a few weeks ago and someone tried to use it to purchase gas in Memphis, TN. Although I do frequent short north establishments, I'm guessing it's likely just coincidence. According to my bank, this number lifting thing is becomming quite popular and widespread.

Posted 2 years ago #
e-roc

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I guess it just seems odd when it's happened to half of the people I know in a matter of a week or two... each day it's someone new.

Posted 2 years ago #
blammo
in the shadow of the wonder of bread
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This weekend my debit card got declined on 3 separate occasions, even though I had sufficient funds in my account. When I went to the bank this morning to see what the problem was, they said my card was in a group of account numbers that had potentially been compromised, so they cancelled it. Of course, they failed to notify me that they were going to do this.

Regardless, my account didn't get hacked/stolen, but it seems to be happening often enough around here that the bank is taking action to find out what's up.

Posted 2 years ago #
JonMyers
HCMC ✈
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It's not a server or individual person in Columbus. There's a big issue (that's been resolved) with a processor in town.

Posted 2 years ago #
somertimeoh
Harrison West
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I've heard this mostly from Fifth/Third and Huntington customers. I'm guessing it's more to do with their systems, not actual establishments. It's probably just that if you hang out a lot in the same neighborhood your friends do too.

Posted 2 years ago #
berdawn
near that stretch of N. High Street in the Short North
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Both my chase cards were re-issued.

Posted 2 years ago #
joev
Merion Village
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blammo wrote >>
This weekend my debit card got declined on 3 separate occasions, even though I had sufficient funds in my account. When I went to the bank this morning to see what the problem was, they said my card was in a group of account numbers that had potentially been compromised, so they cancelled it. Of course, they failed to notify me that they were going to do this.
Regardless, my account didn't get hacked/stolen, but it seems to be happening often enough around here that the bank is taking action to find out what's up.

This happened to me two weeks ago with Chase. Same failure to notify, except with a letter that showed up six business days later - five days after I called about the problem. A phone call would have been nice.

Posted 2 years ago #
berdawn
near that stretch of N. High Street in the Short North
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joev wrote >>

blammo wrote >>
This weekend my debit card got declined on 3 separate occasions, even though I had sufficient funds in my account. When I went to the bank this morning to see what the problem was, they said my card was in a group of account numbers that had potentially been compromised, so they cancelled it. Of course, they failed to notify me that they were going to do this.
Regardless, my account didn't get hacked/stolen, but it seems to be happening often enough around here that the bank is taking action to find out what's up.

This happened to me two weeks ago with Chase. Same failure to notify, except with a letter that showed up six business days later - five days after I called about the problem. A phone call would have been nice.

I got a phone call, but on the landline. the one I never answer.

Posted 2 years ago #
blammo
in the shadow of the wonder of bread
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joev wrote >>

blammo wrote >>
This weekend my debit card got declined on 3 separate occasions, even though I had sufficient funds in my account. When I went to the bank this morning to see what the problem was, they said my card was in a group of account numbers that had potentially been compromised, so they cancelled it. Of course, they failed to notify me that they were going to do this.
Regardless, my account didn't get hacked/stolen, but it seems to be happening often enough around here that the bank is taking action to find out what's up.

This happened to me two weeks ago with Chase. Same failure to notify, except with a letter that showed up six business days later - five days after I called about the problem. A phone call would have been nice.

Yup, Chase is my bank as well. Same glorious attention to customer service. Well, they did ask if anyone had called me, for what that's worth. And I gotta wait 5 days for a new card. Bleah.

Posted 2 years ago #
e-roc

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I have also heard the mysteriously cancelled card story from a few this week... funny how the banks are NOT communicating at all. Last time this happened to me [about 5 years ago] the bank was calling me before I even noticed anything was wrong. Now it seems they cancel your card for seemingly no reason or do nothing at all until all of your cash is gone. Must love angry phone calls.

Posted 2 years ago #
futureman
Grandview Heights
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+ 1 on 5/3

Except they sent the new card to an old address (even though I was notified in mail at correct address) so they then had to cancel the replacement and have a 3rd card issued. Now I've been locked out of online banking and my temporary ATM card isn't working either. ARghh!!

Posted 2 years ago #
somertimeoh
Harrison West
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Check how Chase notifies you. It may be outdated or you may have missed something saying they need to get updated info. Or they just suck, I don't know. But I do know that now there's lots of ways you can choose to be notified of these types of incidents. Every year that I drive to TX for Christmas my card gets declined at a gas station about halfway there because they think it's fraud. Sometimes I get the email before, other times I just have to call and have them take the fraud alert off my account. Better safe than sorry, see above :)

Posted 2 years ago #
Brant
Gahanna
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Yeah, my debit card number was recently used to purchase $400 worth of groceries in southern California. The bank caught the transaction and notified me within hours. I authorized them to cancel the card immediately and issue me a new one. The bank's customer service rep said somebody had probably phished my number from a transaction I had made with an online retailer. Of course, there's no way to know for sure.

Posted 2 years ago #
joev
Merion Village
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Five days seems excessive to wait for a new card. They should be overnighted, or the existing card should be reactivated. After running through the charges on my card over the phone and my verifying that none were mysterious, they should have realized their error and provided fast service. A moment like that can make you trust your bank even more if handled properly. Chase did not manage the situation properly.

The worst part is going back to the automated bills and putting in the new card number. Almost makes online bill pay not worth it.

Posted 2 years ago #
e-roc

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I feel better knowing it's a possible issue with the bank systems and not poopy individuals, but a little more pissed that the banks didn't seem to be looking out for any of us.

Posted 2 years ago #
somertimeoh
Harrison West
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Posted 2 years ago #