gikim1118
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I'm becoming increasingly irritated by Sprint. I've been with them for about 6-7 years now. They bombard me with sales calls to switch to a "family plan" so that I can get an extra line and a phone. Hmm, I'm single with no kids so I kindly decline but they keep on calling. Also, my calls have been dropping too frequently even with 4-5 bars.
Anyways, I'm looking to switch. Which provider do you use? I'm looking for someone with good coverage in central ohio with decent selection phones.
Coremodels
Really close to Explorer's Club.
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I love my Revol, but I also don't travel much.
The Hegemo
Delusions of Grandview
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I had a whole big bust-up with Sprint this past summer about bad customer service and left them after five years. I'd never had cause to deal with their customer service before, but it was far worse than Time Warner, Allstate Insurance, or even Bell Canada, to name three companies I've had my share of issues with in the past. Sprint essentially lied about stupid shit that I was bound to find out they were lying about, and it was stuff that wouldn't have made me angry if they'd told the truth. When I called them on the lie, they tried to bully me, lied to me some more, tried to lock me into a new contract, etc, etc. So I'm now crusading against Sprint, and advise getting out while you can...
I'm now with AT&T. Haven't noticed any less network coverage than I had with Sprint. I can get a signal inside the R Bar with AT&T, which I never could with Sprint. No big problems with dropped calls, although I honestly didn't have huge issues with Sprint on that. Haven't dealt with customer service beyond signing up for service, so I can't say if they're any better than Sprint on that. But no problems so far.
Also, dunno if this makes any difference, but I travel to Canada a lot, and Sprint absolutely raped me on extra charges for using my phone up there (that is, when it worked at all, which was only part of the time). I went to Toronto and Waterloo after getting my AT&T phone, and not only were there no service gaps, my bill was only $5 higher than usual. That's a huge plus for AT&T from my POV, although it may not matter to you.
Walker
The KLD / Downtown
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I'd say I get good service in 95% of the Columbus Metro Area. There's a deadspot downtown by the County Courthouse where my phone just completely dies, which is weird, but otherwise no problems.
I do have problems with some buildings with thick walls though. I've never had good reception in the back room at the Surly Girl. And some spots in my apartment (3 story brick building with a few interior brick walls) it gets a little choppy.
But otherwise, I've never had a problem with my service with Sprint.
Have you tried upgrading your phone? My old one had a pretty shoddy antenna and I noticed quite a difference in signal boost when I got a new one about a month ago.
Coremodels
Really close to Explorer's Club.
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Walker wrote I'd say I get good service in 95% of the Columbus Metro Area. There's a deadspot downtown by the County Courthouse where my phone just completely dies, which is weird, but otherwise no problems.
I get this too, and have to wonder if the Courthouse doesn't have some jamming set up...which would make sense.
hobbesOSU
West Side C-bus
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Coremodels wroteWalker wrote I'd say I get good service in 95% of the Columbus Metro Area. There's a deadspot downtown by the County Courthouse where my phone just completely dies, which is weird, but otherwise no problems.I get this too, and have to wonder if the Courthouse doesn't have some jamming set up...which would make sense.
AFAIK, cell phone jamming is illegal, or I would have a pocket jammer with me when I go to the movies.
bayrea
Dublin, Oh
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I use T-Mobile, I have had no real service problems ever. I used to work way out in the country past Groveport and would get bad reception on the far side of the building that faced South. I now work in Johnstown and get great coverage all over. I use the "Favorite 5" plan where all calls to my favorite 5 people are free any time, any day. I NEVER go over my 1200 minutes or 1000 text messages and can use my phone internationally if I ever travel. Oh yeah, I do get bad reception in Surly Girl for some reason too.
Daz
Tweeting about some totally unimportant event
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I've had Sprint for years now and I currently live in a dead spot... it drives me nuts. But, I am still on a dealer plan ($50 bucks a month after taxes for unlimited everything.. including high speed internet), so I won't switch until they say something.
However, Jo had AT&T and recently got rid of them because she had absolute shit coverage all of the time with them (she had a 500 dollar phone to boot). She switched to Verizon recently and seems to really like the service. She hasn't dropped a call since...
I used to sell Verizon too, and they were a JOY to work with as far as Customer Service goes. I don't know if this has changed since then (2002), but as far as I can tell, that's who I'll be switching to when the time comes.
WILDMAN
Westerville, Ohio
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i'm with verizon wireless. hell, i was with them before they became verizon. they were Airtouch before they switch. i love my service. i love the phones they offer and i really don't have any problems to complain about. i'm pretty much verizon for life. 8)
osulew
My house...in the middle of my street
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I have Verizon and have been very happy with it. I have good coverage and always seem to get a good signal when others can't. The only problem I've had is with a "ghostly" pic message that I sent to my boyfriend last Saturday. It keeps re-sending itself at least once a day...usually around 4-5am. It is totally bizarre. I have deleted the message AND the picture from my phone, but it is still out there re-sending itself. Creepy.
Walker
The KLD / Downtown
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bayrea wrote I NEVER go over my 1200 minutes or 1000 text messages and can use my phone internationally if I ever travel.
I have the super dirt cheap plan through sprint. I get like 350 minutes and I never go over since a lot of the people I call use Sprint, which doesn't take away from my minutes, and my free nights kick in at like 7, and weekends are free too. I also get unlimited texting.
So yeah, I can't complain too much about Sprint. They've been pretty good to me.
th0m
Beechwold
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I used to be on Verizon. I miss it, I thought it was great. I was on Sprint briefly before them, and I was on this $19.99/mo deal, which seemed fair, but then when I called customer service, they wanted to charge me $5 a pop to talk to someone, so they had to go... a nice letter to the BBB and AG got me a refund of my phone, my $19.99, and the $30 in support calls i ran up trying to cancel the service.
Now I'm on Nextel, and when I last upgraded my phone, I switched to the hybrid Nextel/Sprint... and well... for me... there is serious delay when you talk, and the compression on the sound quality was just intolerable for me.... so I switched back to TDMA on Nextel, because it just sounds great. Nextel is nice 'cause my work uses that too, so forwarding options works seamlessly.
I have quite a few acquaintances on Sprint, and they seem to like it. All of my family is on Verizon. An ex is on T Mobile, and I'd have to say their features seem pretty hip.
katieb
OSU
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I have verizon and I like it a lot. I am IN so I can talk to/text anyone with verizon, who is also IN, unlimitedly. :D
and I have found that I have excellent service in Columbus, and even great service in my little hometown.
my calls drop on rare occasions, but no network is going to be perfect.
mightymighty
North Side
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I use sprint because I get a discount through work. I think the connection may be related to the type of phone. My connection is fine in my brothers house on my cheap ass phone, but he can't get a connection for shit, and he also uses sprint + has an expensive phone.
And I too have never gotten a sales call.
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