too bad the owner is a dick! we will NEVER go there for a single thing again. he "politely berated" my fiance on the phone telling her how "righteous" a deal we were getting on a FREE service that was covered by the warranty! not only that, but they failed to tell us the true cost of the service over the phone when we were told the scooter was ready for pick up. i get there, $30 more than we were told. "oh, yeah, we forgot to tell you about the pick up fee..." WTF, dude. lay off the pipe and run a business the proper way.
Rick, i thought you were cool before, but now i have no faith and will continue to downplay your service for the rest of my riding life.
R.I.P. Zoot Scoots - you will NOT be missed.